Warranty Disclaimer

Applies to Viva’s VanGuard Extreme products only

Viva Creation Limited (“VIVA”) warrants our products on a limited basis against defects in material or workmanship only by a consumer from an VIVA authorized reseller (the “Limited Warranty Period”). This limited warranty is non-transferrable from the original end purchaser and an original copy of a sales receipt from the original VIVA authorized reseller is required for warranty action on behalf of VIVA.

This Limited Warranty does not cover:

  • Normal wear and tear
  • Mishandle or misuse in ways other than its intended purpose
  • Alteration or modification in any way
  • Purchase from any source other than a VIVA authorized reseller

VIVA is not responsible for any products made by anyone other than VIVA including counterfeit VIVA products, smartphones, tablets, or other portable electronic devices. VIVA is not responsible for any replacement or cost of such electronic devices or property that comes into contact with VIVA products. If a warranty claim is approved in VIVA’s sole discretion, VIVA will either replace the defective product, repair it so it is returned to its original specifications, or refund the purchase price within 30 days of VIVA authorization as determined by VIVA.  VIVA will cover the cost of any parts or labour.  Viva is not responsible for any shipping costs associated with replacing or repairing the product and shipping it from VIVA to the consumer. If the original product is no longer available or out of stock, VIVA reserves the right to replace the defective product with a replacement product of equal or greater value or refund the purchase amount. Replacement products are warranted as above for the remainder of the original applicable product warranty period. This limited warranty expressed above is the only warranty covered by VIVA, and VIVA disclaims any and all other warranties and/or representations, express or implied.